The challenge
Precision Dental Lab produces crowns, bridges, and implant prosthetics for 80+ clinics. With volume growing, remakes were climbing and clinicians were losing trust.
- ●No structured QC checkpoints — issues caught only at dispatch
- ●Photo documentation was inconsistent and stored locally
- ●Remake reasons weren't tracked, so root causes stayed hidden
- ●Clinicians had no visibility into production quality
The solution
The lab introduced stage-wise QC checkpoints in Odento's lab order workflow, with mandatory photo documentation and a remake-reason log.
- ●Added QC gates after design, milling, and finishing stages
- ●Mandatory photos at each gate, attached to the case record
- ●Structured remake-reason tracking with monthly trend reports
- ●Shared case timelines with referring clinicians for transparency
The results
48%
fewer remakes reported in six months
80+
clinics served with consistent QC
100%
cases now have photo documentation
3
QC checkpoints per case, enforced
“Quality isn't a slogan — it's a checkpoint. Odento made QC part of the workflow instead of an afterthought, and our clinicians can see exactly how their cases are built.”
Karthik Subramaniam
Quality Lead, Precision Dental Lab
Ready to see Odento in action?
Book a personalized demo for your practice, lab, or institute.
Book a demo