The challenge
Smile Again Clinic was growing fast, but billing was manual and inconsistent. Invoices went out late, payment reminders were forgotten, and outstanding receivables piled up.
- ●Manual invoicing delayed revenue recognition
- ●No systematic payment reminders — patients forgot to pay
- ●Outstanding receivables grew month over month
- ●No online payment option for patients
The solution
The clinic automated invoicing and collections with Odento's billing module and Razorpay integration. Invoices generate on treatment completion, and reminders follow a set cadence.
- ●Auto-generated invoices on treatment completion
- ●Razorpay payment links sent with every invoice
- ●Tiered reminder cadence: due, 3 days, 7 days, 14 days
- ●Monthly receivables dashboard for the dentist
The results
28%
monthly revenue growth
52%
of invoices paid online via Razorpay
19 days
average receivables turnaround, down from 34
0
manual invoices generated since automation
“We were leaving money on the table every month. Automated billing and payment links meant patients paid faster, and I could finally see our receivables at a glance.”
Dr. Imran Sheikh
Owner, Smile Again Clinic
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