Symposia

Overview

Symposia is Odento's event management platform, designed specifically for the dental community. From small hands-on workshops to large-scale national conferences, Symposia handles event creation, registration, ticketing, payment collection, attendee communication, and post-event analytics.

Symposia integrates with Calendar (registered events sync to attendee calendars), Linklane (event attendance appears on professional profiles), Sparkwise (CDE credits from events flow into learning transcripts), and Neurax (automated event reminders and updates via WhatsApp).

Event Types

Symposia supports several event formats, each with tailored features:

• Conference: Multi-day events with tracks, sessions, and multiple speakers. Supports parallel sessions and scheduling.
• Workshop: Hands-on, limited-seat events with skill-based learning. Capacity limits and waitlist support.
• Webinar: Online-only events streamed via Wave. Integrated live chat and recording.
• CDE Program: Structured continuing education with assessment and certification.
• Study Club: Recurring small-group meetings for case discussion and peer learning.

Creating an Event

To create an event, navigate to Symposia → Create Event and fill in the event details:

1. Basic details: Title, description, date, time, and timezone.
2. Format: In-person, online, or hybrid. Set venue or streaming link.
3. Speakers: Add speakers from your Linklane connections or invite external educators.
4. Sessions: For multi-session events, create a schedule with tracks and time slots.
5. Tickets: Define ticket types, pricing, and capacity (see Ticketing below).
6. CDE credits: Set the number of credits and assessment requirements if applicable.
7. Settings: Registration deadline, cancellation policy, and visibility.

Ticketing

Symposia's ticketing system supports multiple ticket tiers, early-bird pricing, group discounts, and promotional codes. Payments are processed through Razorpay, with GST invoices generated automatically.

Ticket Types

Promotional Codes

You can create promotional codes for targeted discounts. Each code can have:

• Percentage or flat-amount discount
• Usage limit (total uses or per-user)
• Validity window (start and end date)
• Applicable ticket types (all or specific)

Registration Flow

The registration flow is designed to be frictionless for attendees while collecting all necessary information for organizers:

1. Attendee visits event page
   ├── Views event details, speakers, schedule
   └── Selects ticket type and quantity

2. Registration form
   ├── Auto-fills from Odento profile (if logged in)
   ├── Collects: name, email, phone, DCI reg number
   └── Custom fields per event (e.g., dietary prefs)

3. Payment (if paid event)
   ├── Razorpay checkout (UPI, cards, netbanking)
   ├── GST invoice generated automatically
   └── Promo code applied if valid

4. Confirmation
   ├── WhatsApp confirmation via Neurax
   ├── Email with ticket QR code
   ├── Calendar entry created automatically
   └── Linklane profile updated with event attendance

5. Pre-event
   ├── Reminder 48h before (WhatsApp + email)
   ├── Venue details and instructions
   └── Session schedule and speaker updates

6. During event
   ├── QR code check-in at venue
   ├── Session attendance tracking
   └── Live feedback polls

7. Post-event
   ├── CDE certificate issued (if applicable)
   ├── Feedback survey
   └── Session recordings shared (if applicable)

Attendance Tracking

Symposia tracks attendance at the session level using QR code check-in. Each attendee receives a unique QR code in their confirmation email. At the venue, organizers scan the code using the Symposia mobile app or any QR scanner. For online events, attendance is tracked automatically based on Wave live stream viewing duration.

Event Analytics

Organizers get real-time and post-event analytics:

• Registration count by ticket type and over time
• Revenue breakdown with GST details
• Attendance rate (registered vs. checked-in)
• Session-level attendance and feedback scores
• Geographic and demographic distribution of attendees
• Speaker ratings from attendee feedback